TDMHMRTexas Department of Mental Health and Mental Retardation
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VFA's facilities management and asset planning solution enabled TDMHMR to present a compelling request to the Texas State Legislature for funding that improves the physical infrastructure while actually reducing expenditures over time through the timely and efficient execution of an eight-year CPMS plan.
Prior to working with VFA, we didn't have a central system or information base," said Sam Richards, recently retired Director of Computer Aided Facility Management (CAFM) Projects at TDMHMR, who helped initiate the program.
In March, the National Association of State Facilities Administrators (NASFA) honored TDMHMR with a 2002 Innovation Award in the Real Estate category for its Integrated Facilities Management Enterprise Solution.
NASFA selected TDMHMR based on its successful implementation of an integrated system that manages and maintains facility operations of its 1,500 buildings.
In TDMHMR, if you asked two years ago who owns the mission and vision, the answer would be the commissioner (agency CEO).
The TDMHMR vision looks at the agency from a ten-year perspective.
I conclude this case study with a brief overview of the lessons that TDMHMR learned as we pursued the transformation of our organizational culture.