TMCM was created in 2007 to make the claims handling, risk management and casualty response expertise of the Thomas Miller group available in innovative and clientdriven forms.
"The recent shifting and decentralisation in marine, logistics and insurance markets is just part of an ongoing global evolution - TMCM will evolve along with it, as we always have."
"TMCM is part of the group's recent history, but we're growing and creating jobs right here in the North East, where it all started."
Building on the success of its claims adjusting operation, TMCM has invested in the creation of a transport, logistics and insurance law firm, TM Law, which applies the same innovative and cost-effective approach to legal services.
TM Law has expanded steadily through the acquisition of a specialist firm in Plymouth, and both TMCM and TM Law now serve the Asia-Pacific region from offices in Sydney.
Evolving from its core business of marine and logistics claims handling, TMCM now handles large caseloads for commercial insurers, particularly in the public and employer liability sectors, where its insurance heritage and low overheads make it a natural choice in cost-conscious markets.
Highly skilled employees are imperative for case management companies, a fact TMCM
is addressing by exploring training options.
This impressive record in securing and maintaining international business is at the heart of TMCM's success in winning a 2014 Queen's Award for Enterprise in the international trade category.
Peter Jackson, CEO of TMCM, says: "The Queen's Awards for Enterprise are widely recognised as the UK's most prestigious awards for business performance.
We believe that our success in attracting clients internationally results from our commitment to listening to them, then harnessing our unique blend of skills and experience to solve their particular problems worldwide." TMCM is part of the Thomas Miller group, which has made its name over more than 125 years managing the largest mutual insurers in the shipping, transport and professional indemnity sectors, and now provides insurance, investment and professional services to clients in the transport sector and beyond.
Shipping and transport remain key markets for TMCM. Problems such as damaged goods, passenger claims, charter disputes and injuries to crew or dock workers form a major part of the caseload.
A cost-effective base in the North East, combined with the service standards of the London market, makes TMCM a natural choice for businesses needing top-class claims handling and risk management solutions without the price tag of big City law firms or consultancies.