To help address these issues, the hospital piloted the UBCL in July 2007.
At Pennsylvania Hospital we asked each physician team leader to commit two hours a week to the UBCL pilot.
As is the case with most other administrative duties that physicians perform at the hospital, UBCL physicians were compensated for participating on the teams.
As projects progressed, UBCL teams also received significant support from Stockamp, a Huron Consulting Group Practice.
Stockamp's care coordination rounds helped to structure and facilitate the work of UBCL teams and to overcome some of the geographical barriers to caring for patients on different units.
The UBCL pilot not only resulted in breakthrough improvements in quality and patient safety, but also forged better physician-nurse collaboration and job satisfaction as well.