Soon after, the Navy and Marine Corps Small Tactical Unmanned Aircraft Systems Program Office acted on the urgent needs request and began fulfilling the order last spring, completing phase one.
"I'm extremely proud of our team for how quickly they tackled numerous processes and contracting actions to expedite the urgent needs request so we could get these mission-enabling and life-saving systems into the hands of the warfighter."
The technology is set to proliferate further with a recent order from the Army for 8,131 Boomerang 3 units under an urgent needs request
Four prototypes of the CROWS system were deployed to Iraq in December under an urgent needs request
. The Army is using those systems in support of various urban missions in Iraq.
We reported in April 2010 on several challenges that affected DOD's responsiveness to urgent needs: (1) Training: We found challenges in training personnel that process urgent needs requests
. For example, we found that while the Army required selected officers to attend training on how to address requirements and identify resources for Army forces, officers at the brigade level responsible for drafting and submitting Army and joint urgent needs requests--and those at the division level responsible for reviewing the requests prior to submission for headquarters approval--were not likely to receive such training.(2) Funding: We found that funding was not always available when needed to acquire and field solutions to joint urgent needs.
To conduct this review GAO looked at three urgent needs processes--joint, Army, and the Marine Corps processes--visited forces overseas that submit urgent needs requests and receive solutions, and conducted 23 case studies.
DOD policy states that deploying personnel should receive priority for training and be responsive to the needs of the combatant commander; however, officers responsible for drafting, submitting, and reviewing Army and joint urgent needs requests are not likely to receive such training.
Coleman processed more than 400 "urgent needs requests
"--ranging from computer equipment to protective clothing.