VACD

AcronymDefinition
VACDVisual Arts Coalition of Dallas (Dallas, TX)
VACDVermont Association of Conservation Districts (Craftsbury, VT)
VACDVirtual Automatic Call Distribution (software for switching data and messages between network components)
VACDValue-Added Chain Diagram (business process modeling)
VACDVirtual Appliances CD
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References in periodicals archive ?
(14.) See, for example, Wilmington, 394 Ill App 3d at 572, 915 NE2d at 886; Owens, 394 Ill App 3d 147, 914 NE2d at 1284; Graham, 393 Ill App 3d at 275, 913 NE2d at 105; Blanton, 2009 WL 3838848 at *3; Alexander, 391 Ill App 3d at 430, 908 NE2d at 183, vacd People v Alexander, 233 Ill 2d 565, 914 NE2d 489 (2009); Anderson, 389 Ill App 3d at 7, 904 NE2d at 1119, vacd People v Anderson, 233 Ill 2d 565, 914 NE2d 487 (2009); Stump, 385 Ill App 3d at 519, 896 NE2d at 907, vacd People v Stump, 233 Ill 2d 592, 914 NE2d 490 (2009).
(15.) 391 Ill App 3d at 422, 908 NE2d at 176, vacd People v Alexander, 233 Ill 2d 565, 914 NE2d 489 (2009).
(17.) See Wilmington, 394 Ill App 3d at 573, 915 NE2d at 887; Owens, 394 Ill App 3d 147, 914 NE2d at 1284-85; Graham, 393 Ill App 3d at 270-71, 913 NE2d at 101-02; Blanton, 2009 WL 3838848 at *4; Alexander, 391 Ill App 3d at 430, 908 NE2d at 183, vacd, People v Alexander, 233 Ill 2d 565, 914 NE2d 489 (2009); Anderson, 389 Ill App 3d at 4, 904 NE2d at 111, vacd People v Anderson, 233 Ill 2d 565, 914 NE2d 487 (2009); Stump, 385 Ill App 3d at 522, 896 NE2d at 909, vacd People v Stump, 233 Ill 2d 592, 914 NE2d 490 (2009).
(18.) 389 Ill App 3d at 11, 904 NE2d at 1122 (Garcia concurring), vacd People v Anderson, 233 Ill 2d 565, 914 NE2d 487 (2009).
Prosodie Interactive offers a Virtual Automated Call Distributor called Pro VACD 3.0.
Pro VACD 3.0 provides flexibility for agents to pick up and drop shift.
Some of their solutions include interactive voice response (IVR), call routing, virtual automated call distributor (VACD) and predictive dialing.
Its fully scalable, SaaS platform, Atmosphere, consists of competitive-edge, IVR, Virtual Automated Call Distributor (VACD), Virtual Predictive Dialer (VPD), Cloud Routing, and SMS/Email applications.
(West has extensive VACD hubs with 135,000+ port capacity--agent-to-port relationship--in addition to full IVR/ASR integration, to handle large programs.
And because of the taut, intimate relationship between the technology and the solution, VACD simply cannot be discussed without mentioning West at Home, as the former enables the latter.
The company's fully redundant VACD is directly critical to West at Home, the aforementioned solution that combines traditional call center agents, offshore and nearshore agents, and home agents--in essence, a virtual call center--as each variable agent in this agent program is linked through the central VACD technology.
The VACD automatically determines where to direct calls, through an integrated, skills-based routing scheme, in order to assure seamless call delivery to the best-suited agent on an as-needed basis.