The VEOC is typically an adjunct to a physical EOC.
Throughout the entire response operation, the VEOC will track all activities and resource utilization against the response and recovery plan.
The VEOC ultimately is a center for information management.
Within the VEOC, incoming messages must be gathered, categorized, processed and displayed in order to optimize decision making.
The VEOC should help widely distributed managers triage problems and track the deployment of resources, response teams and other response capabilities according to plan, so as to resolve any incident.
There are a handful of vendors providing Internet-based EOC products and intranet tools for a VEOC. Options and features vary, as does the degree of sophistication.
It is also important to include redundant and contingent alternatives to VEOC systems so that communication and data manipulation can occur under almost any circumstance.
VEOC tools should help you effectively manage the vast amount of information that is generated during a crisis.
Although the VEOC concept has developed a useful way to provide the needed flexibility and redundancy to support emergency operations, there are some drawbacks in virtual operations.