OEConnection has become a valuable, strategic partner of Volkswagen," said Dan DuCharme, VWoA
Genuine Parts Product Manager, "and we welcome the opportunity to leverage their technology and marketplace expertise to help grow our collision parts programs, each of which is designed to support our overall commitment to quality and customer support.
VWoA was looking for an expert who is flexible and can work with our stakeholders in co-developing the curriculum to ensure industry best practices were integrated into the VW programs and processes," said Robert Gal, Manager, Accessories Lifecycle for VWoA.
The event was attended by Volkswagen dealer parts, service, and general managers as well as VWoA field members from across the country.
This includes the integration and alignment of each customer interaction at both the dealership and VWoA corporate levels.
We know we need a systemic approach to better manage the entire customer experience within VW," said Jonathan Browning, President and CEO of Volkswagen Group of America and VWoA.
A First for the Automotive Industry, the Amazon E-Commerce Platform is Used by VWoA
to Administer the Program.
sells the Beetle, Eos, Golf, GTI, Jetta, Jetta SportWagen, Passat, CC, Tiguan, Touareg and Routan through approximately 600 independent U.
sells the Eos, Golf, GTI, Jetta, Jetta SportWagen, CC, Tiguan, Touareg and Routan through approximately 600 independent U.
will implement Saepio's robust ad builder platform to provide corporate approved advertising templates that give dealers the ability to make their own.