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WSECUWashington State Employees Credit Union
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"PowerLender can save financial institutions like WSECU both time and money in their mortgage loan origination initiatives, because it is more flexible and better able to adapt to emerging technology," said Tim Liston, president of ASC.
WSECU also discovered that offering members small-dollar, short-term lending options at very competitive rates provided a consistent revenue stream in return.
"One thing that has not changed is that we want to stay abreast of current issues and feel we are keeping up with the times," said Koontz, who has been a WSECU member for 40 years and has served on the board for six years.
And those kinds of scrums are now regular daily activities at WSECU as teams work on such projects as a VISA balance transfer campaign and other marketing and reporting activities, all on a list of more than 30 projects on board.
WSECU set out to create a better payday loan, seeking to keep the convenience features attractive to consumers but designing WSECU's solution with better rates and longer terms.
Morales came to Olympia from Nevada FCU in Las Vegas in 2003 and since then "has grown our IT operation into a sophisticated, leading-edge workgroup that embraces the best of what technology has to offer in order to provide world-class service to our members," said Sharon Whitehead, WSECU's senior vice president of administration.
AT&T said it has also deployed its AT&T Business Network (ABN) solution for WSECU, making the cooperative's voice, data and wireless services more efficient, and has supplied its IP-enabled Frame Relay (IPeFR) services.
WSECU associates are positioned inside the lobbies and elevators.
QCash Financial, a wholly owned subsidiary of WSECU in Olympia, Wash., started as a short-term loan solution for the credit union's members in 2004.
Plaintiff Todd Wodja first filed suit against WSECU almost one year ago, claiming the credit union charged overdraft fees on transactions even though there was enough money in his checking account, thereby breaching the terms of its opt-in agreement.
QCash Financial is a wholly owned subsidiary of WSECU in Olympia, Washington.
The $2.6 billion WSECU in Olympia, Wash., hired Paul Kirkbride as SVP and chief credit officer.