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References in periodicals archive ?
4 million calls because the hotline was 'undermanned.
Hotline agents answer inquiries, provide directory assistance, document concerns about VA care, benefits and services, and expedite the referral and resolution of those concerns.
The following gives practical advice on hotline implementation, including gaining support from those hesitant to make changes.
released through Compliance Week, where an un-named author posited that there are seven essential features to create an effective hotline.
Bail Hotline Bail Bonds is actively involved in the community, carrying out monthly community service efforts and outreach events.
I call on Member States to make every effort to implement the hotline swiftly to put children's safety and security first.
Childers says EthicsPoint's client surveys suggest that hotlines are responsible for bringing to light only 3% to 7% of the ethical or legal issues a company has to deal with, but notes that the issues reported via a hotline are often those that "would not have come out any other way.
The hotline for family counseling (16021) frequently receives reports of underage marriages.
Most hotlines are available to the community as a whole; callers do not need to be clients of the university's veterinary hospital in order to take advantage of the service they offer.
Since its introduction in Hungary in 2008 (the first member state to have done so), the hotline received around 40,000 attempted calls each month, of which the local service could answer about six or seven thousand.
Nearly 40 percent said they would be more likely to make a report if they could remain anonymous, and 57 percent chose a hotline as their preferred method for doing so.
And the 24-hour, independent fraud hotline set up last week by Los Angeles City Controller Laura Chick deserves credit for being an important part of the effort to make government work better and be more accountable.